Ecommerce Account Director

Overview

The Ecommerce Account Director will oversee the strategic planning and activation of retail media campaigns for a major client in the eCommerce sector. Working within a leading global media agency, the contractor will engage directly with clients and guide an account team to deliver data-driven advertising solutions across platforms like CitrusAd, Criteo, and Amazon. This hybrid role offers a collaborative environment while focusing on enhancing campaign performance and client relationships.

Responsibilities

  • Lead retail media planning and activation across CitrusAd, Criteo and Amazon.
  • Develop strategies based on client objectives, audience insights and performance data.
  • Oversee Tesco retail media activity and provide strategic recommendations.
  • Manage senior client, partner and internal stakeholder relationships.
  • Lead media spend forecasting, campaign planning and performance optimisation.
  • Run client workshops and contribute to wider strategic planning sessions.
  • Ensure retail media is integrated across the wider marketing strategy.
  • Identify opportunities to improve processes, delivery and client performance.

Requirements

  • Strong experience planning and buying on-retailer media campaigns.
  • Hands-on knowledge of CitrusAd, Criteo and Amazon advertising platforms.
  • Experience forecasting media spend and measuring campaign performance.
  • Strong understanding of retail media strategy and the wider eCommerce landscape.
  • Confidence working with complex data and turning it into clear recommendations.
  • Strong client leadership and stakeholder management skills.
  • Previous agency or client-side retail media experience.
  • Tesco retail media experience would be highly beneficial.