Overview
We are seeking an immediate IT Trainer with expertise in SharePoint, OneDrive, and M365 implementations. This role involves delivering training and support to facilitate adoption of Microsoft Teams and SharePoint, while also participating in Business Change activities. The ideal candidate will enjoy engaging directly with users and aiding them in adopting new technologies through clear training and ongoing support, with flexibility to travel within the UK as needed.
Responsibilities
- Deliver one-on-one and group training sessions on Microsoft Teams and SharePoint.
- Act as a subject-matter expert for end-user usage of Microsoft 365 collaboration tools.
- Support and encourage the adoption of modern collaborative working practices.
- Collaborate with the Business Change Lead on change initiatives.
- Lead or assist in live demonstrations of technologies.
- Provide hands-on support for colleagues, addressing questions and resolving common issues.
- Develop and maintain training and adoption materials, including user guides and FAQs.
- Keep project sites updated with relevant guidance and learning resources.
Requirements
- Strong knowledge of SharePoint and OneDrive, with the ability to train end-users effectively.
- Experience in delivering training, coaching, or end-user support in a professional setting.
- Excellent communication skills for explaining technology clearly and engagingly.
- Comfortable working with stakeholders at various organizational levels.
- Experience in supporting change initiatives or technology adoption is a plus.