Overview
The Retail Product Manager will play a pivotal role in driving growth initiatives for the Food category within a customer-facing digital app. This position entails collaborating with cross-functional teams including engineering, design, and marketing to develop and implement product strategies that enhance customer engagement and sales. The role offers an exciting opportunity to influence the digital experience for millions of users while working in a dynamic and supportive environment.
Responsibilities
- Own and drive the product strategy and roadmap for key areas of the app experience.
- Work cross-functionally with engineering, design, data, marketing and trading teams to deliver measurable outcomes.
- Define and implement product initiatives to increase acquisition, activation, and retention of Food customers.
- Optimize end-to-end Food journeys to improve engagement and conversion rates.
- Utilize data and experimentation to identify growth opportunities and drive continuous improvement.
- Lead product enhancements that promote growth across Food, Home & Beauty categories.
- Identify and resolve friction points in browsing, discovery, and checkout experiences.
- Create loyalty-driven experiences that enhance repeat engagement and basket size.
Requirements
- Proven experience as a Senior Product Manager for customer-facing digital products at scale.
- Strong track record of driving growth, engagement, and measurable commercial results.
- Deep understanding of app-based customer journeys and optimization techniques.
- Data-driven mindset with experience in running experiments and utilizing insights.
- Excellent stakeholder management skills, capable of influencing at all levels.
- Collaborative approach with engineering, design, and business teams.
- Ability to balance strategic thinking with hands-on execution.