Overview
We are seeking a Senior Business Analyst to join a large-scale Lead-to-Cash transformation program utilizing Salesforce Sales Cloud and Revenue Cloud Advanced/CPQ. The successful candidate will be part of a product squad collaborating with Product Managers and the wider delivery team, responsible for driving core business analysis activities and supporting the project's objectives.
Responsibilities
- Own the BA workstream within the product squad.
- Facilitate Discovery sessions to gather requirements and insights.
- Write user stories and maintain fit-gap registers.
- Produce clear artefacts for both technical and business audiences.
- Run stakeholder sessions independently and document outcomes.
- Create process flows, fit-gap logs, risk registers, and capability maps.
- Present findings and proposals to senior stakeholders.
Requirements
- Demonstrate strong knowledge of the Lead-to-Cash domain.
- Have solid experience with Salesforce, particularly Sales Cloud and CPQ.
- Experience with Revenue Cloud Advanced (RCA) is a plus.
- Proven ability to operate independently in stakeholder sessions.
- Comfortable producing various business analysis artefacts.
- Ability to present and defend ideas to senior stakeholders.
- A background in consulting is considered advantageous.