Overview
The Technical Business Analyst will work on a 6-month contract contributing to continuous improvement initiatives within a not-for-profit organisation's payments platform. Focusing on the interface of business needs and technical delivery, this role involves engaging with stakeholders to clarify enhancement requests, documenting processes, and collaborating closely with developers to ensure seamless implementation of changes. This is a hybrid position, requiring two days per week in the office in Liverpool.
Responsibilities
- Engage with business stakeholders to understand enhancement requests and underlying business needs.
- Map and document current-state and future-state processes, including rules and impacts.
- Challenge requests to establish rationale, business value, and user consequences.
- Identify and engage appropriate stakeholders to clarify requirements.
- Review and help prioritize enhancement tickets based on business impact.
- Translate business needs into clear, developer-ready requirements and user stories.
- Create wireframes or screen mock-ups to illustrate proposed changes.
- Collaborate with developers to ensure clarity of requirements and support testing.
Requirements
- Proven experience as a Business Analyst or Technical Business Analyst in software development.
- Strong stakeholder engagement skills with the ability to ask probing questions.
- Experience in documenting as-is and to-be processes and functional requirements.
- Ability to manage or contribute to an enhancement backlog and support prioritization.
- Clear written and verbal communication skills, with strong organizational abilities.
- Familiarity with producing basic wireframes or mock-ups using tools like Miro.
- Experience working directly with developers in a software delivery context.
- Ability to understand business problems and assess impacts of proposed changes.