Overview
The Senior Business Analyst will play a pivotal role in a major digital transformation programme, working fully remote within a GDS framework. This position involves collaborating with multidisciplinary teams to translate business needs into user-centric digital services while ensuring alignment with wider business and technology objectives. The successful candidate will lead business analysis activities and support design and discovery efforts, contributing to the shaping of a future-state data landscape.
Responsibilities
- Lead business analysis activities across large-scale digital transformation programmes.
- Elicit, analyse and document business, user and technical requirements.
- Facilitate workshops with senior stakeholders, service users and delivery teams.
- Develop user stories, acceptance criteria, process maps and business requirements documentation.
- Support service design and discovery activities in line with GDS standards.
- Map current and future state processes and identify opportunities for improvement.
- Collaborate closely with Product Managers, Delivery Managers, Service Designers, User Researchers and Technical Architects.
- Ensure solutions align with organisational objectives, user needs and GDS best practices.
Requirements
- Significant experience as a Business Analyst within GDS-aligned organisations or public sector/central government digital programmes.
- Proven track record delivering complex digital transformation projects.
- Strong experience working within Agile delivery environments.
- Experience operating within multidisciplinary product and delivery teams.
- Excellent stakeholder management skills, including engagement with senior leadership.
- Strong requirements gathering, workshop facilitation and process modelling expertise.
- Experience creating user stories, epics, acceptance criteria and managing product backlogs.
- Strong understanding of user-centred design principles and the GDS Service Standard.