Overview
We are seeking a Senior Product Owner/Product Manager to spearhead a major retail commerce transformation initiative focused on Order Management and Fulfilment. The successful candidate will collaborate closely with business stakeholders, architects, and engineering teams to develop a comprehensive product roadmap and translate operational requirements into actionable deliverables. This role demands extensive experience in eCommerce and strong knowledge of Order Management Systems (OMS) within a hybrid working environment.
Responsibilities
- Own the product roadmap and backlog for Order Management, Order Orchestration, Sourcing, and Fulfilment.
- Map business requirements and operational processes into product capabilities.
- Lead discovery sessions and workshops with stakeholders.
- Define and prioritise epics, features, user stories, and acceptance criteria.
- Manage scope, priorities, dependencies, and change requests during delivery.
- Define inventory allocation rules and fulfilment optimisation strategies.
- Coordinate a small product team throughout the delivery lifecycle.
- Communicate roadmap, priorities, risks, and delivery progress to senior stakeholders.
Requirements
- 8+ years of experience in Product Management/Product Ownership, ideally within Retail or eCommerce.
- Strong hands-on experience with Order Management Systems (OMS).
- Deep understanding of Order Orchestration and fulfilment models.
- Proven ability to translate business operations into product capabilities.
- Experience managing complex cross-platform dependencies and integrations.
- Strong Agile delivery experience including PI Planning and Sprint Planning.
- Familiarity with Jira and Confluence is essential.
- Highly desirable experience with Fluent Commerce OMS and Commercetools.